Sonjj
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Privacy

1. Introduction

Purpose of the Policy

This policy aims to provide clear information about how Sonjj.com ("we", "our") collects, uses, protects, and shares user information, as well as establishing the terms of use for our services.

Scope of Application

This policy applies to all users accessing and using Sonjj.com services, including but not limited to the website, API, and related applications.

2. Terms of Service

User Rights and Responsibilities

  • Users have the right to use our services according to their intended purpose and designed functionality.
  • Users are responsible for securing their account information and notifying us of any unauthorized use.

Usage Restrictions

It is prohibited to use our services to:

  • Conduct illegal or fraudulent activities
  • Send spam or harassing content
  • Collect personal information of other users without permission
  • Interfere with the normal operation of the system

3. Privacy Policy

Information Collection

We collect the following information:

  • Personal information: name, email, phone number when you register
  • Usage information: data about how you interact with our services
  • Device information: device type, operating system, browser you use

Use and Protection of Information

  • We use information to provide, maintain, and improve our services
  • We implement security measures to protect your information

Sharing Information with Third Parties

We do not sell your personal information. We only share information in the following cases:

  • With your consent
  • To comply with legal obligations
  • To protect our rights or those of other users

4. Subscription and Payment Terms

Premium Subscription

  • We offer a Premium subscription at $4.99 / month.
  • Premium subscription allows access to advanced features and special benefits.

Payment Process

  • Payments are made monthly through accepted methods.
  • Prices may change, but we will notify you at least 30 days in advance.

Refund Policy

  • We provide a 7-day refund period from the date of subscription.
  • After 7 days, fees are non-refundable for the remainder of the payment cycle.

Cancellation

  • You can cancel your subscription at any time through your account.
  • Cancellation will take effect at the end of the current billing cycle.

5. API Usage Terms

API Licensing

  • We provide API for users according to various service packages.
  • API usage must comply with limits and conditions specified in the API documentation.

Usage Limits

  • Each API package has specific request limits.
  • Exceeding limits may lead to service suspension or additional fees.

API Security

  • Users are responsible for protecting their API keys.
  • Sharing or exposing API keys may result in termination of access.

Acceptable Use

  • API should only be used for legal purposes and in compliance with our terms of use.
  • It is prohibited to use the API to collect unauthorized user data or send spam.

6. Email Policy

Email Purposes

We send emails for the following purposes:

  • Confirming registrations and transactions
  • Providing information about services and updates
  • Sending technical and security notifications

Sending Frequency

We commit to not sending excessive emails and respecting your choices about email frequency.

Subscription and Unsubscription Process

  • You can subscribe to our emails through the website or application
  • Each email contains a clear and easy-to-use unsubscribe option

7. Anti-spam and Abuse Prevention

Anti-spam Commitment

We commit to not sending spam emails and only sending content you have agreed to receive.

Abuse Prevention Measures

  • Using email verification systems
  • Monitoring unusual email sending activities
  • Applying reasonable sending limits

Consequences of Violations

Users who violate the anti-spam policy may be:

  • Warned
  • Suspended or terminated from using the service
  • Subject to legal responsibility if applicable

8. Intellectual Property

Content Copyright

All content on Sonjj.com is owned by us or used with permission.

Trademark Usage

The use of Sonjj.com name, logo, or trademark requires our written permission.

9. Disclaimer

Limitation of Liability

We are not responsible for any damages arising from the use or inability to use our services.

Warranty Disclaimer

The service is provided "as is" and we make no warranties about accuracy, completeness, or suitability for a particular purpose.

10. Policy Changes

Update Process

We may update this policy over time to reflect changes in business operations or legal requirements.

Change Notifications

We will notify you of important changes via email or website notifications.

11. Service Changes

Right to Change

We reserve the right to modify, suspend, or discontinue any part of the service, including API and Premium packages, at any time.

Change Notifications

We will try to notify you in advance of significant changes, but may not always do so in emergency situations or as required by law.

12. Third-party Services

Mailgun

  • We use Mailgun, a third-party service, to send bulk emails.
  • Information shared with Mailgun includes recipient email addresses and email content.
  • The use of Mailgun complies with data protection and privacy regulations.
  • You can learn more about Mailgun's privacy policy here.

Google Analytics

  • We use Google Analytics to measure traffic and analyze user behavior.
  • Information collected includes IP addresses, device information, and browsing behavior.
  • The purpose of using this data is to improve user experience and optimize the website.
  • You can learn more about how Google uses this data here.
  • You have the right to opt out of Google Analytics tracking by using the Google Analytics Opt-out Browser Add-on.

Stripe

  • We use Stripe, a third-party payment platform, to process all payment transactions.
  • Information shared with Stripe includes credit card numbers, expiration dates, CVV codes, and other payment information necessary to process transactions.
  • Stripe complies with PCI DSS security standards to protect your payment information.
  • You can learn more about Stripe's privacy policy here.

Data Security

  • We implement security measures to protect data during transmission and storage on third-party platforms.

GDPR Compliance

  • For users from the EU, we ensure that the use of Mailgun and Google Analytics complies with GDPR.
  • The legal basis for data processing is your consent and our legitimate interest in improving our services.

13. Contact

Contact Information for Inquiries

If you have any questions about this policy, please contact us via email: contact@sonjj.com

Complaint Process and Dispute Resolution

We are committed to resolving all complaints fairly and promptly. Please send your complaints to the email address above.

Commitment to Comply with Applicable Laws

Sonjj.com is committed to complying with all applicable laws and regulations, including but not limited to data protection and privacy laws.

Reference to Specific Regulations

We comply with regulations such as GDPR (for users in the EU) and the CAN-SPAM Act (for sending commercial emails in the United States).